Shipping policy

Shipping Policy – Miracle Interiors

At Miracle Interiors ("we," "us," or "our"), we are committed to delivering your furniture and home décor items in a timely, safe, and cost-effective manner. This Shipping Policy outlines where we ship, how we handle orders, estimated delivery timelines, and other important shipping details.

1. Where We Ship

We currently ship to:

United States

If you're located outside these regions and are interested in purchasing from us, please contact us at info@miracleinteriors.us to discuss custom shipping options.

2. Order Processing Times

Processing Time: Please allow 1–3 business days for order processing after placing your order.
Orders placed on weekends or holidays will be processed on the following business day.

3. Shipping Costs & Delivery Estimates

Shipping Fees: Shipping costs are calculated during checkout based on your location, order weight, and package size.
Estimated Delivery Times: You’ll see delivery estimates at checkout. These are approximate and may vary due to factors such as carrier delays, holidays, or weather disruptions.

4. Order Tracking

Once your order ships, you’ll receive a shipping confirmation email with your tracking number (if available).

You can use this tracking number to follow your package's journey directly via the shipping carrier’s website.

5. Delivery Delays & Responsibilities

We work hard to meet our stated delivery timelines, but delays may occasionally happen due to:

Severe weather
High package volumes
Customs inspections (for U.S. orders)
Carrier-related issues

We are not responsible for delays beyond our control but will keep you informed of any significant changes to your estimated delivery date.

6. Duties & Taxes (U.S. Orders)

For orders shipped to the United States:

Import duties, taxes, or brokerage fees may apply upon delivery.
These charges are not included in our shipping rates and are the responsibility of the recipient.
Please check with your local customs authority for details on potential charges.

7. Incorrect Addresses & Unclaimed Packages

Incorrect Addresses: If the shipping address provided is incorrect or incomplete and your order is returned, we’ll contact you for an updated address. Additional shipping charges may apply for re-delivery.
Unclaimed Packages: If a package is returned to us unclaimed, we may issue a refund (excluding original shipping fees), or we can re-ship it upon request with applicable charges.

8. Lost or Damaged Shipments

If your order is lost in transit or arrives damaged:

Contact us immediately at info@miracleinteriors.us or call +1 (323) 375-3518
Please retain all original packaging and take clear photos of the damaged item(s) to help us expedite the claims process with the carrier.

9. Returns & Refunds

We offer a 60-day return policy on most items. For full details, including how to initiate a return and associated costs, please see our [Refund Policy] or visit the Returns page on our website.

10. Policy Updates

We reserve the right to update this Shipping Policy at any time.
Changes will be reflected on this page with a revised “Last Updated” date.
Your continued use of our website after any changes signifies your acceptance of the updated policy.

11. Contact Us

For any shipping-related questions or concerns, feel free to contact us:

Email: info@miracleinteriors.us
Business Address: Los Angeles, CA, United States, California